Ronaldo Zanardo has 20 years experience working in various areas of IT support starting with the field, passing through network administration and reaching specialist management. Ronaldo has been involved in the areas of delivery and improvement of services with solid knowledge of IT Service Management, Project, Program and Portfolio Management and IT governance by applying ITIL, COBIT, PMI best practices, and deep knowledge in agile methodologies and Service Design, Design Thinking and Sprints.

Ronaldo Zanardo has strong negotiation, communication, leadership and teamwork skills. He has experience interacting with several areas, customers and suppliers, knowledge in the technical areas, strategic vision and easy to implement and manage projects.

Ronaldo Zanardo's Specialties: Innovation, Design Thinking, Service Design Sprints, Business Model, Prototype, Futurology, Agile Methodologies, Project Management, Service Improvements and IT Governance. 

Connect with Ronaldo Zanardo on LinkedIn.

See his work at Innova Thinking.