Design thinking, a human-centered problem-solving approach, has revolutionized various industries by fostering innovation and addressing complex challenges. In recent years, this methodology has gained prominence in the transportation sector, transforming the way we approach mobility and infrastructure.
Design thinking is a human-centered problem-solving methodology that puts the user at the center of the design process. The approach involves empathy, ideation, prototyping, and testing to come up with innovative solutions that meet users' needs.
In 2017, the product development team at Singapore’s Government Technology Agency (GovTech) was tasked to develop a tool to consolidate citizen-facing services previously delivered by different government agencies onto a single platform.
From hospitals to housing, good design makes government better. It saves lives, cuts costs, and boosts social welfare.
GovInsider caught up with Jeffrey Ho – Executive Director of the DesignSingapore Council, part of the Ministry of Communication and Information – to find out how design-thinking has been used in Singapore.
The Ministry of Manpower’s Work Pass Division (WPD) used design thinking as a tool to develop better ways to support foreigners who choose Singapore as a destination to live, work and set up businesses. The case reveals: Design thinking can potentially transform the perception and meaning of public service.
Jason Leow has put together a resource called the Public Design Vault. Jason has made something very useful for folks who are working at the intersection of human-centered design, innovation and the public good. Public Design Vault is a curated directory with 500+ design tools & resources for public good, all in one place.
Not living up to the hype will be the cause of failure of Design Thinking as the sought-after innovation process...The term Design Thinking has become such a buzzword over the years that its meaning has become diluted by being overly and loosely used by amateur designers and business thinkers.