To Uber Eats Design Thinking has been a powerful tool to create higher customer satisfaction. Creating the future of food delivery takes empathy, innovation, and an appetite for complex logistical challenges. Using Design Thinking, UberEATS is on a mission to make eating well effortless for everyone, everywhere. The UberEats service connects customers to Uber-speed delivery from restaurants in over 80 cities around the world. UberEats give people more options when choosing how to eat.
Designers on the UberEATS team love food culture, logistical challenges, and the demands of a fast-growth startup. They take pride in their ability to move quickly, build empathy with their customers, and make complex services run smoothly. The UberEats teams designs reach many different types of people with very different needs, but the same design thinking approach guides their mission to make eating well effortless at any time, for anyone.