Measuring the ROI of Design Thinking and developing a structure for metrics is still very much a work in progress. Two studies one from McKinsey and the other from

The Emotion Archive comprises 800 comments from people about health, family, finances, work, and more. Comments were gathered over the course of several weeks during April and May of 2020. Some great visualizations to help your insights during these changing times.

The Stanford University d.school  - Design Thinking Bootcamp Bootleg, Design Thinking tools and the Resources page. have gone through a number of iterations to refine the exercises and tools.

Watch this video from Nathan Shedroff on design strategy and the merging of business and design. In this video Nathan very clearly articulates the difference between design and design thinking and discusses how design needs to mesh with business and business with design. Well worth watching.

Design thinking outcomes that we can count, such as gained leads or increased adoption rates, are the most easily measured, but the most significant value is created by outcomes which are difficult to quantify. Design thinking changes perception - the way people feel and see things. Going deeper, it changes the interactions with people and the innovation conversation itself.

In 2009, IDEO designed and launched the IDEO Human Centered Design (HCD )Toolkit, a first-of-its-kind book that laid out how and why human-centered design can impact the social sector.