Everyone can feel it, but very few are ready to acknowledge that the world as we know it has changed. Probably for good. We will have to face a new reality post COVID19 and most of us are not prepared to face that fact yet.

Usually, when we think of transformation, we think of it as a shift in the fundamentals of a business, like Lee Iacocca’s turnaround at Chrysler or Steve Jobs’ return to Apple. Unfortunately, managers often overlook skills-based transformations, which can be every bit as important — and often more so — than higher-profile initiatives.