The average American wastes enough food each month to feed another person for 19 days. Through a number of projects with The Rockefeller Foundation and other organizations, IDEO designers from across the U.S. devised novel ways to tackle food waste.

Through these two examples – Panera Bread and the university – Dawn Ressel demonstrates how design thinking can be used at any scale, from minute to broad-sweeping.

After a few interviews, a surprising topic continued to surface: service design in its purest form is a sustainability method. It caused us to pause and reflect on how we work. In this post, which marks our first part in a sustainability series, we will share what parts of the practice reflect the hallmarks of sustainable design.

The essence of the design process is to envision novel solutions in order to meet certain real or perceived needs and express a certain intention through novel interactions and relationships.While science tends to focus on how the world is and how it came to be — an essentially backward looking activity that may venture to predict the outcome of experiments based on abstract linear extrapolatio

While this is not a case study as such, it sits in our case study section as it is an important piece of information from a consultancy that played a large part in popularizing Design Thinking. In their Journey to Mastery section, IDEO discuss and shine a light on the shortcomings of the design thinking term and how it has been applied.

The banking industry has become increasingly concerned over the challenge that emerging fintech startups pose to banks’ traditional ways of doing business and the threat that they present to revenue streams. In response, many banks have created internal innovation labs to counter these risks.

Measuring the ROI of Design Thinking and developing a structure for metrics is still very much a work in progress. Two studies one from McKinsey and the other from

In the early 2000s, Mayo Clinic physician Nicholas LaRusso asked himself a question: if we can test new drugs in clinical trials, can we in a similarly rigorous way test new kinds of doctor-patient interactions?
 

Capital One’s CEO felt a sense of urgency that all of his employees be trained on the fundamentals of human centered-design. But how might one introduce Human Centered Design to one of the largest retail banks in the USA?

This study shows that a short, 3-day intervention can make a positive impact on young female youths’ perceptions of STEM, pro-social attitudes, creative confidence, and career pathways. It does this by creating a “hook” or stimulating interest among youths to have a more favorable opinion about working in STEM.