Design Thinking, as underscored in this report, is changing how humans collectively contribute creative ideas to help organizations develop and advance innovation. Elements of design thinking include creating empathy with users, using a discipline of prototyping, and having a tolerance for failure. IBM's Center for the Business of Government present 4 case studies on how Design Thinking is being applied in the US government.
- Engaging Employees at the Department of Health and Human Services (US Government: HHS)
- Aligning Diverse Stakeholder groups at the Food and Drug Administration (US Government: FDA)
- Improving solution quality at the Good Kitchen (Danish Government)
- Fostering Experimentation and Change at MasAgro (Mexican Government Collaboration with agriculture groups)
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