Deloitte's 2016 Global Human Capital Trends survey includes design thinking as one of the tools to redesign the Human Resources (HR) function and shows strong evidence that Human Resources Professionals place on using Design Thinking. The Design Thinking in Human Resources survey was conducted globally.
The article discusses the four powerful forces driving change for both Human Resources functions and the organizations they serve, creating talent challenges—as well as potential solutions—radically different from those faced by previous generations of leaders.
The introduction sets the theme of this year’s report—“The new organization: Different by design”—reflects a major finding: After three years of struggling to drive employee engagement and retention, improve leadership, and build a meaningful culture, executives see a need to redesign the organization itself, with 92 percent of survey participants rating this as a critical priority. The “new organization,” as we call it, is built around highly empowered teams, driven by a new model of management, and led by a breed of younger, more globally diverse leaders.
Amidst these changes, the Human Resources (HR) function is taking on a new role as the steward and designer of these new people processes. The mission of the HR leader is evolving from that of “chief talent executive” to “chief employee experience officer.” they conclude.
Enter Design thinking and its usefulness to the Human Resources function.