The UK government fully appreciates the role of design as a driver of economic growth...Design is a source of competitive advantage and can help organizations transform their performance. That is why design forms an integral part of the Government’s plans for innovation and growth.
Societies today face common challenges in delivering the best possible quality of life in a way that is economically sustainable. Design thinking offers a highly effective methodology for squaring this circle and connecting with citizens – at all levels of the public sector, and from services to policy.
In this great resource from the British Design Council there are 12 case Studies, a design toolkit for government services development and a strategic map for helping departments think about how to develop the value that design can contribute.
The case studies cover the following topics:
Design for public services
- Young people’s use of the tax system
- The Good Kitchen
Humanizing technology
- Designing Faces
- Big data 42
Systemic change
- Reducing violence and aggression in A&E
- Make it Work
Embedding design process
- Lewisham Housing Options Service
- Government Digital Service
Strategic design
- Helsinki Design Lab
- Mindlab
- Behavioral Insights Team
- Design thinking for the civil service