How banks can boost their growth through design thinking in a de-banking era.
There is broad concern in the banking industry that an important share of revenues and the traditional ways of doing business are at risk due to the emergence of fintech startups that are challenging the established players. In the current economic environment, banks are looking to adapt and evolve their business models to meet these challenges and opportunities. Design Thinking is proving to be a useful tool that can help banks in their endeavors.
In this study by Oliver Wyman, it is clear that Design Thinking has already gained a lot of support as the following table demonstrates.
Market Vertical