The Ministry of Manpower’s Work Pass Division (WPD) used design thinking as a tool to develop better ways to support foreigners who choose Singapore as a destination to live, work and set up businesses. The case reveals: Design thinking can potentially transform the perception and meaning of public service.
This case concerns one of the earliest attempts by design thinkers at designing a large, complex system. It shows that design approaches in the public sector can look back at a long history. And it reveals how design thinking within the organization must include members of the whole organization in the design process.
Between 2004 and 2014, more than 4000 butcher shops were forced to shut down in Germany. When last was the butcher shop redesigned? The process started in the 1990s, as supermarkets became the favored spot for meat-shopping. As if a dramatic loss of market share was not enough, the industry as a whole started suffering from a serious image crisis.
Remove roadblocks that can compromise the in-car experience for the Lincoln car company.
The final product, the Lincoln MKC luxury crossover, is credited with helping the Lincoln brand outpace growth in the luxury segment by more than two-to-one over competitors.
What is sold as Design Thinking often has little to do with the actual methodologies. Here’s what to look out for, to do it right.
We are not just in one crisis — we are in multiple crises at once. The last decades in environmental destruction, human rights abuses, social unrests, failing political systems, and overly-powerful corporations have proven that. There can be no doubt that the economic, political, and social systems we have in place today will not sustain us.
Racking up more than 500,000 views on YouTube this video was chosen as the first in our ten part experimental review series due to its high public visibility and its emphasis on methodology being depicted as “Design Thinking”. Is this document adding to the clarity
An interviewed Tania Anaissie, the Founder and CEO of the social justice design firm Beytna Design and the co-creator of a new form of design thinking called Liberatory Design.
Walmart announced June 10 an expansion of its Live Better U education benefits program to include new programs that will help their learners adapt to the new world of work and any challenges they’ve faced as a result of the current state of the economy.
How design thinking’s user-centric approach is helping Hong Kong embrace a cashless future.
The world is rapidly moving towards a cash-lite society with the continuing global spread of the coronavirus disease, Covid-19, helping to accelerate the demand for digital payment services.